2021-12-19 · KTM / Keretapi Tanah Melayu - Bad service at counter. I really had a bad experience on 15/3/21 at 7.45 am. I want to top up my KTM card because my is money balance is not enough. I only had 100 notes in my wallet and when I gave the money to the lady for 20 top up. She yelled at me as I''m so stupid and doesn''t know what is the best hospitality.